Privacy Policy

Who is responsible. Huma Jewellers (Pvt.) Ltd. is responsible for personal information collected through humajewel.com, WhatsApp enquiries and our showrooms in Karachi, Lahore and Islamabad.

What we collect.

• Your name and mobile number. This is all we keep for most customers.
• Identity details only where Pakistani anti-money-laundering law requires it, for example for large cash transactions. We check your CNIC at collection but do not keep a copy otherwise.
• For online orders, the details our checkout and payment provider need to process payment, such as email and billing name. Card details are handled by the payment provider; we never see or store your full card number.
• Website data collected by our website platform: pages visited, device and browser type, and how you found us (for example Instagram or Google), using cookies.

How we use it. To answer enquiries, process orders and arrange collection, provide after-sales service and guarantees, meet our legal duties as a registered dealer in precious metals and stones, and, only with your consent, send news of collections and events.

Who we share it with. Only those who help us serve you: our website platform (Shopify), payment provider and IT providers, each bound to keep it confidential. We disclose information to government authorities where Pakistani law requires, including anti-money-laundering reporting. We never sell your information.

Your choices. You may ask to see, correct or delete your information, and opt out of marketing at any time, by messaging WhatsApp 0310 486 2444 or emailing huma_jewel@hotmail.com.

Cookies. You can block cookies in your browser; some website features may then not work.

Changes. We will post any update to this policy on this page with its new date.